Our Warranty

If you have any issues with your equipment, provide us with the details using this form, and we will get a service call arranged for you as soon as possible.

By providing us with as much information as possible during this stage, such as the site address and contact, we are able to get a call out arranged for you much quicker.

All SM UK safety systems and packages; cameras, sensors etc. are covered by our 3 year onsite warranty.

Anything from our range of lighting products; beacons, strobes etc. will be covered by a 2 year warranty.

Other products and ancillaries, such as TVs, microwaves, fridges etc. will be covered by a 12 month onsite warranty.

Our welfare vans have a 12 month back to base warranty, for any issues with the welfare build or products.

Should an issue arise, simply get in touch with our service team to report the issue, and we will get someone out to investigate and rectify the issue as soon as possible.

If your equipment was installed under our Type Approval, we need to determine whether the problem is with the SM UK stage of the build process, or a previous stage of the build.

To discuss this problem either complete this form, or contact our offices on 0845 388 3816, Monday to Friday, 8am – 5pm

SM UK Engineer working on HGV

    Make a warranty claim

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    Type Approvals held

    DAF TRUCKS LTD UK

    Eastern Bypass
    Thame, Oxfordshire
    OX9 3FB

    Telephone: 01844 231111
    Email: reception@daftrucks.com

    MAN TRUCK & BUS UK LTD

    Frankland Road
    Swindon
    SN5 8YU

    Telephone: 01793 448 325
    www.mantruckbus.co.uk

    MERCEDES-BENZ UK LTD

    Delaware Drive, Tongwell
    Milton Keynes, Buckinghamshire
    MK15 8BA

    Telephone: 0800 090 090
    Email: mercedes-benztrucks@uk.cpm-int.com

    RENAULT TRUCKS UK LTD

    Wedgnock Lane
    Warwick
    CV34 5YA

    Telephone: 01926 475333
    www.renault-trucks.co.uk

    SCANIA GROUP

    Scania AB (publ)
    SE-151 87 Sodertalje
    SWEDEN

    Telephone: (0046) 8 55 38 10 00
    www.scania.com

    VOLVO GROUP UK LTD

    Wedgenock Lane,
    Warwick
    CV34 5YA

    Telephone: 01926 401777
    www.volvotrucks.com

    Equipment no longer under warranty?

    No problem, we offer servicing on equipment we have installed, even if it is out of warranty. Get in touch with the servicing department to find out more