
FAQs
We’ve answered some of your most frequently asked questions. Don’t find what your looking for? Don’t hesitate to get in touch with a member of our team for expert advise.
Topics
General
What are your operating hours and how can I get in touch?
All of our locations are open Monday – Friday, 8:30am – 5:00pm. You can call us 08453 883 816 or drop us an email to enquiries@smfleet.co.uk and a member of our team will be in touch.
What products and services do you specialise in?
SM UK provide total fleet solutions for HGVs and Vans.
Where are your head quarters?
Our main HQ is in Leeds, but we also have workshops in Tamworth and Dartford.
Total Fleet Solutions
What is Total Fleet Solutions?
We provide a holistic approach for large fleet operators who run a variety of different vehicle types within their fleet. We supply and install all necessary fleet safety systems so that your vehicles adhere to any required regulations or comply with industry specific laws.
What safety systems do you offer for HGVs and vans?
We provide a comprehensive range of safety systems including cameras, sensors, radar AI prediction systems, moving-off information systems, reverse cameras, Redzone systems, and halo lighting.
Can you offer onboard power solutions?
We provide onboard power solutions, including inverters, ensuring tools and equipment are powered whether in the field or roadside.
Do you offer a full turnkey solution?
Absolutely. We handle everything from planning to installation. You can also take advantage of our workshop spaces and roll in/roll out servicing. We’ll get you back out on the road, doing what you do best, as soon as possible.
How long does it take to install HGV and van safety and comfort systems?
Installation typically takes 1 to 3 days, depending on the complexity and type of vehicle.
Can I have a single point of contact for multiple solutions?
Yes, we provide one point of contact to simplify managing all your safety, comfort, and fleet solution needs.
HGVs
What safety systems do you offer for HGVs?
We provide a range of safety systems, including cameras, sensors, radar AI prediction systems, moving-off information systems, reverse cameras, redzone, and halo lighting systems.
How do radar AI prediction systems work?
Our radar AI prediction systems use advanced algorithms to predict potential collisions or dangers based on real-time data, helping drivers avoid accidents.
Can the safety systems be retrofitted to existing HGVs?
Yes, our safety systems can be installed on both new and existing HGVs.
What in-cab comforts can you install?
We offer a variety of in-cab comforts, such as fridges, beds, TVs, lockers, and more to ensure a comfortable experience for drivers during long journeys.
How do moving-off information systems improve safety?
These systems provide real-time alerts to the driver regarding cyclists, pedestrians, and/or vehicles in front when the HGV is moving off, helping to reduce the risk of accidents.
What are the benefits of beacon bars and safety lights like halo lighting?
Beacon bars and halo lighting enhance the vehicle’s visibility to other road users, especially in low-light or hazardous conditions, improving overall road safety.
Do you offer reverse cameras, and how do they help?
Yes, we install reverse cameras that aid drivers by providing improved visibility of the rear, potentially reducing the likelihood of collisions, although they do not guarantee complete prevention.
What types of sensors do you install?
We install various sensors, including proximity sensors and obstacle detection systems, which work in conjunction with cameras to provide full coverage around the vehicle. Note: The Redzone system may also be considered part of this sensor suite.
Can your systems integrate with existing in-cab displays?
While our systems can integrate with many existing displays, integration may not be possible with all in-cab infotainment units. If needed, we can provide standalone screens.
Do the radar and sensor systems work in all weather conditions?
Yes, our radar and sensor systems are designed to function effectively in diverse weather conditions, including rain, fog, and snow, ensuring reliable performance year-round.
What type of warranty comes with your safety systems?
All our safety systems come with a comprehensive warranty, providing peace of mind and coverage for our customers.
Are the in-cab comfort systems energy efficient?
Yes, our in-cab systems like fridges and TVs are designed to be energy-efficient and may include onboard power solutions, reducing strain on the vehicle’s power supply.
How long does it take to install these safety and comfort systems?
Installation times vary depending on the build complexity and vehicle type, but typically, a full installation can be completed within 1 to 3 days.
What kind of after-sales support do you provide?
We offer full after-sales support, including maintenance, troubleshooting, and upgrades for all installed systems.
Can I have a single point of contact for multiple solutions?
Yes, we provide a streamlined service with one point of contact for multiple safety and comfort solutions, making it convenient for you to manage all your requirements through a single supplier.
Vans
What is vehicle racking?
Vehicle racking is a storage solution installed in vans to organise tools, parts, and equipment, making it easier and safer to access items.
What storage options do racking systems offer?
Our racking systems provide bespoke storage solutions, including shelves, drawers, and secure compartments, tailored to meet the needs of your specific industry.
Do you supply the van?
Yes, we can provide a fully fitted van as part of a comprehensive package, or work with your existing vehicle if preferred… Our motto is ‘Vans Ready to Work’
Do you offer a full turn key solution?
Absolutely. SMUK handles everything from planning and installation to a fully bespoke solution, delivering a ready-to-use van.
Do you offer finance?
Yes, flexible financing options are available to suit various budgets and requirements.
Do you cater for large fleets?
We specialise in fleet solutions, offering scalable packages designed to improve efficiency and safety across multiple vehicles.
Can you create a welfare van?
Yes, we design welfare vans equipped with essential facilities like wash stations, seating, heating, toilets, mess area, onboard power, and more.
Can you create an engineering van?
Our engineering van conversions are fully customised with specialised equipment to meet the demands of most roadside repair and recovery issues.
Do you offer a warranty?
All our van solutions come with a warranty, covering both materials and workmanship.
Do you provide floor and side panel lining services?
Yes, we install durable floor and side panel linings for added protection and a professional finish.
Can you offer onboard power?
We offer a range of onboard power solutions, including inverters, to keep your tools and equipment powered whether in the field or roadside.
Can you provide interior and exterior lighting?
Yes, we can equip your van with efficient LED lighting for both interior and exterior use, enhancing visibility and safety.
Finance & Warranty
Do you provide finance?
Yes, competitive finance options are available. Empower your business with the vehicles it needs to grow. We offer fast, flexible finance.
Quick approvals
Competitive rates
Easy application
121 dedicated service
Who do I contact about finance?
Call – 01234 413349
Email – info@access-bf.co.uk
Do you offer warranty?
Nationwide assistance is available for up to three years on all conversions, providing ongoing support.
What equipment do you fit?
We only equip vehicles with products that meet stringent standards, ensuring quality and durability.
What is Type Approval?
All van and HGV conversions are Type Approved. Compliance and testing are central to each vehicle, adhering to strict industry standards.
What safety measure do you operate?
Committed to the highest UK and European safety standards, we ensure every HGV fleet service and Van conversion meets the required safety standards.
What partnerships do you hold?
Our collaborations with all major OEM’s provides a seamless integration of our services… Such as Scania, Mercedes, Vauxhall, VW, MAN, FORD
Didn’t find what you wanted?
Testimonials
We understand every client is different. We invest time in getting to know you, your fleet and your operation so that we can align solutions that are fit for purpose and will bring a return.

"SM UK has been a game-changer for Oxalis Solutions. Their top-notch safety equipment, including cameras, sensors, and Radar AI solutions, ensures our fleet operates safely in hazardous environments. The quality of their services and commitment to excellence have significantly enhanced our safety standards and operational efficiency. Highly recommended!"

Senior Fleet Engineer

"SM UK delivered an exceptional conversion for our roadside engineers at Zenith. Their expertise in creating complex van solutions has significantly enhanced our ability to keep HGVs on the road. The quality and functionality of the conversions are outstanding!"

Maintenance Service Director

"SM UK has transformed our fleet safety. Their high-quality cameras, sensors, and AI solutions ensure our drivers' peace of mind and our compliance. The service is efficient, reliable, and truly exceptional."

Northern Compliance Manager